🆓 Do you offer a free trial?
Absolutely! We offer a 100% free trial with no obligations. You can continue after the trial or stop if it doesn’t suit your needs. It’s a great way to experience our teaching style firsthand.
💳 What type of payments do you accept?
We accept all major debit and credit cards, as well as PayPal payments. Your transactions are processed securely online, ensuring your financial information remains protected.
📅 When should I pay my monthly fee?
Your monthly fee is collected within the first week of every month in advance. This ensures uninterrupted access to your classes and helps us maintain a consistent schedule.
🔐 Do I have to give credit card information to any one?
No, you are not required to give your credit card information to anyone. All payments are made online in a secure environment, safeguarding your personal and financial details.
👨‍👩‍👧‍👦 Is there a discount for family members?
Yes! We offer a 20% tuition discount to the second sibling and subsequent children of a family. This makes it more affordable for families to enroll multiple members.
🎉 Are there any holidays, and how do they affect my fees?
All national and international holidays, including annual holidays, are considered paid leave for tutors. Therefore, no discounts, refunds, or make-up classes are provided for these holidays.
💼 What if I need to pause my classes temporarily?
If you reserve the slot with the same teacher, the fee remains payable. If not, no payment is required; however, the same teacher may not be available when classes resume, and another teacher may be assigned.
🕰️ Can I reserve the same teacher and time slot after a break?
Yes. If you wish to return after a break of one month or longer and want to retain the same teacher and time slot, a 50% advance deposit of the tuition fee for that period is required to reserve the spot.
⏰ What happens if I pay my fee late?
Classes may be suspended if the fee is not paid by the due date.
📈 Is there an annual fee increase?
Yes. A 10% annual fee increase may apply. This adjustment allows us to maintain high-quality teaching standards and educational resources.